Returns & Exchanges
At Bulb, we want your home to shine in its best light, which is why we offer a 30-day window for returns on all lighting fixtures and home decor. If your purchase isn't the perfect fit for your space, we are here to help you find a brighter solution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your box over any old shipping labels.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your drop-off receipt; we will process your refund once the items pass our quality inspection.