Frequently Asked Questions
Everything you need to know about lighting up your home with Bulb.
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for lighting fixtures?
We offer a 30-day return window for all unused items in their original packaging. Please note that installed fixtures are not eligible for return unless they are defective.
Are your bulbs compatible with smart home systems?
Many of our LED products are compatible with major smart home hubs. Please check the product specifications page for specific compatibility with Alexa, Google Home, or HomeKit.
Do you offer professional installation services?
While we do not provide direct installation, we include detailed instruction manuals with every product and recommend hiring a licensed electrician for all hardwired fixtures.
What should I do if my order arrives damaged?
Fragile items happen. If your glass or fixture arrives broken, please contact our support team within 48 hours of delivery with photos of the damage, and we will send a replacement immediately.
Are your products covered by a warranty?
Yes, all Bulb lighting fixtures come with a standard 1-year limited warranty covering manufacturing defects and electrical components.